The right of withdrawal of Sport-Evolution Franzen GmbH allows consumers to withdraw from their purchase agreement under certain conditions. This right is a central component of consumer protection in distance selling transactions and ensures that you, as a customer, have the opportunity to reconsider your purchase decision. Below, we inform you in detail about your statutory right of withdrawal, the applicable deadlines, exceptions, and the correct procedure for withdrawal.
Your Statutory Right of Withdrawal at Sport-Evolution Franzen GmbH
Consumers who enter into a distance selling transaction with Sport-Evolution Franzen GmbH generally have a legally enshrined right of withdrawal. This right allows you to withdraw from a concluded contract within fourteen days without giving any reasons. The withdrawal period begins on the day on which you or a third party designated by you, who is not the carrier, have taken physical possession of the ordered goods. It is important to observe this deadline to effectively exercise your right of withdrawal. We provide you with all necessary information to make this process transparent and simple. This ensures that the right of withdrawal of Sport-Evolution Franzen GmbH is clearly understandable and that you can fully exercise your rights.
How to Exercise Your Right of Withdrawal
To exercise your right of withdrawal within the deadline, you must inform us, Sport-Evolution Franzen GmbH, Dachspfad 17, D-56566 Neuwied, of your decision by means of a clear statement. You can reach us by phone at +49 (0) 2622/922 72-0, by fax at +49 (0) 2622/922 72-29, or by email at info@sport-evolution.de. Although the use of our sample withdrawal form is not mandatory, it can facilitate processing. The decisive factor for compliance with the deadline is the time at which you send the notification of the exercise of the right of withdrawal. This is an important step to correctly exercise the right of withdrawal of Sport-Evolution Franzen GmbH and ensure smooth processing.
Consequences of Withdrawal for Both Parties
A successful withdrawal means that we will refund all payments we have received from you. This also includes the costs for standard delivery; additional costs resulting from the choice of a more expensive delivery method are excluded. The refund will be made immediately and no later than fourteen days from the day on which your withdrawal notification was received by us. For the refund, we generally use the same means of payment that you used in the original transaction, unless expressly agreed otherwise. You will not incur any additional fees for the refund.
We reserve the right to refuse the refund until we have received the goods back or you have provided proof that you have sent the goods back. The earlier of the two dates is decisive here. You are obliged to return or hand over the goods to us immediately and no later than fourteen days from the day on which you informed us of your withdrawal. Compliance with this deadline is ensured if you send the goods before the expiry of the fourteen days. Please note that you bear the direct costs of returning the goods. Liability for any loss in value of the goods only exists if this loss in value is due to handling of the goods that was not necessary for checking their quality, characteristics, and functioning. This comprehensive procedure ensures fairness within the framework of the right of withdrawal of Sport-Evolution Franzen GmbH and protects both consumers and traders.
Exceptions to the Right of Withdrawal
It is important to understand that the general right of withdrawal of Sport-Evolution Franzen GmbH, according to § 312g Paragraph 2 BGB, does not apply to all types of contracts. These include:
- Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
- Contracts for the delivery of goods that can spoil quickly or whose expiration date would be exceeded quickly.
- Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
Please check carefully before withdrawing whether your specific case falls under one of these exceptions to avoid misunderstandings.
Sample Withdrawal Form
For simple and formal processing of your withdrawal, we provide you with a sample withdrawal form below that you can use:
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
To
Sport-Evolution Franzen GmbH
Dachspfad 17
56566 Neuwied
GermanyEmail: info@sport-evolution.de
Fax: +49-(0)261-988 49 86-88I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_________________________________________________________________
Ordered on (*)/received on (*)_________________________________________________________________
Name of consumer(s)_________________________________________________________________
Address of consumer(s)_________________________________________________________________
Signature of consumer(s) (only for notification on paper)(*) Please strike out what is not applicable!
Adherence to the formal procedure is crucial for the smooth processing of your request regarding the right of withdrawal of Sport-Evolution Franzen GmbH.